Frequently Asked Questions

Frequently Asked Questions

  • What is the origin of your cocoa?

    We make chocolate with cocoa exclusively from our, 40 arcres organic, farm in Cameroon. Cameroon is a country in central Africa.

  • What ingredients goes into making your chocolate?

    We make chocolate with only a handful of ingredients: Organic cocoa from our farm, Organic pure cane sugar and fat free milk for milk chocolate. No preservatives no added fat, ever.

  • Where do you make your chocolate?

    We do make chocolate in the US and in Cameroon. We have production unit in the quiet city of Laurel in the suburb of washington DC. In Cameroon our production unit is located in the booming city of Douala.

    Please note that chocolate sold in the US is made in the US. Chocolate made in Cameroon is sold in Cameroon and the regional countries.

  • Do you sell chocolate wholesale?

    Yes we do sell chocolate wholesale. Please send us an email at contact@ChocoChoca.com for all inquiries.

  • Do you ship chocolate internationally?

    At this time we ship chocolate only in the continental US. We are still working on upgrading our system to handle international shipping.
    However we ship some on-demand order to certain countries. Please send ud an email to contact@ChocoChoca.com for enquireries.

  • When will receive my order?

    We ship orders right away, generally the same day. During summer we avoid shipping right before the weekend, to avoid delays and possibility of chocolate to melt in shippers warehouse. In all cases expect your chocolate in 3 to 8 days.

  • What shipping options do you offer?

    We offer the standard 3 days shipping option. If you are interested in expediting your shipping send us an email at contact@ChocoChoca.com

  • Do you have a return or refund policy?

    If for any reason you are not satisfied with your order, please send us an email at contact@ChocoChoca.com, we will work to fix it for you.